Warning to Visitors

Some of the information below may be out of date as a result of changing timetables and services. Please double check the accuracy of all information before travelling.

The booking forms should be up to date however, so if tickets for a particular service are available, then the service should be operational.

Eurotunnel (Le Shuttle)

Rail

Overview

Countries Served:

Eurotunnel (Le Shuttle) is a train that carries cars and their passengers between the United Kingdom (Folkestone) and France (Calais). 

The service is the quickest way to cross the English Channel, taking 35 minutes. Once you reach your destination, you find yourself straight on a motorway, ready to continue your journey. There are four departures per hour, providing a regular service all year.

Accommodation

The train consists of a number of closed carriages, with small vehicles being stacked in double deck carriages. Larger vehicles are stored in single deck carriages.

During the journey, passengers should remain with their vehicles, although you may walk along the train, although there is little in the way of entertainment. Toilets can be found in every third carriage (in the double-deck section) and the first and last carraiges in the single-deck section.

Luggage & Facilities

Luggage

There are no restrictions on the amount of luggage you are permitted to carry with you. It must all fit within the confines of your vehicle, however.

Pets

Pets are permitted to travel within passengers' vehicles, provided they adhere to the rules and regulations governing pet travel within Europe. All pet dogs, cats and ferrets may enter or re-enter the UK from any country without quarantine, provided that they meet the rules of the pet travel scheme. These rules vary depending on the country that the pet is travelling from. 

A fee of £15 is applicable per pet, each way (registered guide/assistance dogs travel for free). Pets should remain inside passengers' vehicles at all times. Exercise areas are available on each side of the tunnel.

For more information about the requirements for pets travelling on Eurotunnel, visit this page.

WiFi / Internet

The Passenger Terminal Buildings and FlexiPlus lounges at either end of the tunnel provide free wireless internet access for all customers. There is no internet access on the train journey itself.

Cyclists

Cyclists are able to use the Eurotunnel service by storing their bicycles in a special trailer, and the passengers themselves being transported in a minibus. Cyclists travelling on the service drop off their bikes at a pre-arranged point (in the UK - Holiday Inn Express Folkestone, and in France the car park of the Centre d'Affaires). There is a maximum of 6 cycles carried on each train (larger groups can contact Eurotunnel to arrange for their transport).

Tips, Questions & Comments